Hydraulic Megastore supplies products listed on the Hydraulic Megastore website, and in ours trade counter under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy Policy and Cookie Policies carefully before using any of our website(s), or ordering from us.

The Terms and Conditions apply to your use of Hydraulic Megastore website and to any products you purchase from the; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in an office.

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you you, by us in writing (via email), and on this page.


Any contract made with the Company or quotation issued by the Company is subject to these terms unless these terms
are excluded or varied by express written agreement made by the Company and Customer. In particular the Customer
shall offer to order goods from the Company upon these terms and any conflicting terms of business of the Customer
shall have no effect.


  1. Quotations shall only be available for acceptance for a maximum period of 30 days (unless otherwise stated) from
    the date thereof and may be withdrawn by the Company within such period at any time by written or oral notice.
  2. If any statement or representation upon which the Company relies has been made to the Customer other than in the
    documents enclosed with the Company’s quotation or acknowledgement of order the Customer must set out that
    statement or representation in a document to be attached to or enclosed on the order in which case the Company
    may clarify the point and submit a new quotation.


  1. The Company reserves the right to vary the price of goods in the event of an increase in costs. Customers will be
    advised of any such price increases prior to delivery.
  2. All prices are unless otherwise stated quoted net ex works exclusive of VAT which will be charged at the VAT rate
    applying at the time of delivery.
  3. The price quoted excludes delivery (unless otherwise stated).
  4. We reserve the right to cancel a customers order in the event that an item is listed at the incorrect selling price after the order is taken, but before the order has been despatched. (Orders that have been despatched/delivered/collected will not be affected)


  1. All delivery times quoted are estimates only and not guaranteed. The Customer shall have no right to damages or to
    cancel the order for failure for any cause to meet any delivery time stated.
  2. The date of delivery shall in every case be dependent upon prompt receipt of all necessary information final
    instructions or approvals from the Customer. Alterations by the Customer in design specification or quantities
    required may result in delay in delivery.
  3. The Company will endeavour to comply with reasonable requests by the Customer for postponement of delivery but
    shall be under no obligation to do so. Where delivery is postponed otherwise than due to default by the Company
    the Customer shall pay all costs and expenses including a reasonable charge for storage and transportation
    occasioned thereby and the Company shall be entitled to invoice the Goods in accordance with these Conditions.
  4. Unless otherwise expressly agreed any packaging supplied by the Company is intended to be only sufficient to
    protect the Goods for all normal conditions of transit and for the normal period of transit only.


  1. If after the date of contract and before the date of delivery of the Goods, improvements are made in the design or
    specification of the goods, we may on giving notice to you incorporate such improvements in the Goods sold to you
    provided that:

    • The performance and quality of the altered goods are at least equal to those of the goods ordered and
    • No price variation is made except with your consent and
    • Delivery is not unreasonably delayed
  2. We shall not be obliged to make any alteration to the Goods ordered whether arising by reason of the amendment of
    the regulations of a competent authority made subsequent to the date of Contract or otherwise.


  1. Unless otherwise specified prices quoted exclude the cost of delivery.
  2. For destinations in the United Kingdom the Company will select the mode of transport with due regard to urgency
    and cost and charge the Customer accordingly.
  3. For overseas destinations, unless otherwise agreed, all goods will be delivered EXW (ExWorks) in accordance with
    the current Incoterms.
  4. In the case of VOR and other emergency orders, carriage will be charged to the Customer at the rate prevailing.


  1. In the United Kingdom crates or stillages will be charged at cost price if not returned to the Company’s works,
    carriage paid and in good condition within three months of receipt by the Customer.
  2. Export packing for overseas orders will be charged to the Customer. Cases are non-refundable.


  1. Orders for United Kingdom Customers without an account are accepted if cash is sent with order or payment made
    against proforma invoice.
  2. Credit accounts maybe opened on application subject to financial status and approval of references. Unless
    otherwise agreed by the Company in writing the terms of payment shall be monthly, due and payable on the last
    day of the month following the month in which the Goods were despatched or would have been despatched save for
    postponement otherwise than due to default on the part of the Company. The Company shall be entitled to submit
    its invoice with its delivery advice note or at any time thereafter save that where delivery has been postponed at the
    request of or by the default of the Customer then the Company may submit its invoice at any time after the Goods
    are ready for delivery or would have been ready in the ordinary course but for the request or default as aforesaid.
  3. Where Goods are delivered in instalments the Company may invoice each instalment separately and the Customer
    shall pay invoices in accordance with these conditions.
  4. No disputes arising under the Contract nor delays beyond the reasonable control of the Company shall interfere with
    prompt payment in full by the Customer.
  5. In the event of default in payment by the Customer the Company shall be entitled without prejudice to any other
    right or remedy to suspend all further deliveries on any contract or contracts between the Company and Customer
    without notice and charge interest on any amount outstanding at the statutory interest rate of 8% plus the Bank of
    England base rate per annum in accordance with the Late Payment of Commercial Debts (interest) Act 1998.
  6. The method of payment for overseas Customers will be agreed prior to confirmation of the order.


  1. Risk of damage to or loss of the Goods shall pass to the Customer:
    • If the Company delivers / arranges delivery of the Goods at the time when the Goods or a relevant part thereof
      arrive at the place of delivery: or
    • In the case of Goods being installed by the Company, at the time the Company notifies the Customer that the
      installation is complete; or
    • In all other circumstances at the time when the Goods or a consignment or other part thereof leaves the
      premises of the Company.
  2. Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these Terms and Conditions,
    legal and beneficial title to the Goods shall not pass to the Customer until the Company has received in cash or
    cleared funds payment in full of the price of the Goods.
  3. Sub-Clause 9.2 notwithstanding, legal and beneficial title to the Goods shall not pass to the Customer until the
    Company has received in cash or cleared funds payment in full of the price of the Goods and any other Goods
    supplied by the Company and the Customer has repaid all moneys owed to the Company, regardless of how such
    indebtedness arose.
  4. Until payment has been made to the Company in accordance with these Conditions and title in the Goods has passed
    to the Customer, the Customer shall be in possession of the Goods as bailee for the Company and the Customer
    shall store the Goods separately and in an appropriate environment, shall ensure that they are identifiable as being
    supplied by the Company and shall insure the Goods against all reasonable risks.
  5. In the event the Customer sells or transfers the Goods to a third party before legal and beneficial title has passed to
    him under these Conditions, the proceeds of the sub-sale or transfer (or such proportion as is due to the Company)
    shall be held by the Customer on behalf of the Company. The Customer shall ensure that such moneys are held
    separately from, and are in no way mixed with, any other moneys or funds, and that all moneys held on the
    Company’s behalf are identified as such.
  6. The Customer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of
    the Goods which remain the property of the Company, but if the Customer does so all the money owing by the
    Customer to the Company shall (without prejudice to any other right or remedy of the Company) forthwith become
    due and payable.
  7. The Company reserves the right to repossess any Goods in which the Company retains title without notice. The
    Customer irrevocably authorises the Company to enter the Customer’s premises during normal business hours for
    the purpose of repossessing the Goods in which the Company retains title and inspecting the Goods to ensure
    compliance with the storage and identification requirements of sub-clause 9.4.
  8. The Customer’s right to possession of the Goods in which the Company maintains legal and beneficial title shall
    terminate if:

    • The Customer commits or permits any material breach of this obligations under these Conditions;
    • The Customer enters into a voluntary arrangement under Parts I or VIII of the Insolvency Act 1986, the
      Insolvent Partnerships Order 1994 (as amended), or any other scheme or arrangement is made with his
    • The Customer is or becomes the subject of a bankruptcy order or takes advantage of any other statutory
      provision for the relief of insolvent debtors;
    • The Customer convenes any meeting of its creditors, enters into voluntary or compulsory liquidation, has a
      receiver, manager, administrator or administrative receiver appointed in respect of its assets or undertaking or
      any part thereof, any documents are filed with the court for the appointment of an administrator in respect of
      the Customer, notice of any intention to appoint an administrator is given by the Customer or any of its
      directors or by a qualifying floating charge-holder (as defined in paragraph 14 of Schedule B1 of the Insolvency
      Act 1986), a resolution is passed or petition presented to any court for the winding up of the Customer, or any
      proceedings are commenced relating to the insolvency or possible insolvency of the Customer.


  1. The Customer shall have no claim for shortages or defects apparent on visual inspection unless:
    • The Customer inspects the Goods within three working days of arrival at its premises or other agreed
      destination and
    • A written complaint is made to the Company within fourteen days of receipt of the Goods or such shorter
      period as the carriers conditions (if applicable) require specifying the shortage or defect and
    • The Company is given an opportunity to inspect the Goods and investigate any complaint before any use is
      made of the Goods. Goods must be returned to the Company, upon request, within fourteen days at the
      expense of the Customer. Carriage will be refunded where, in the reasonable opinion of the Company, the
      Customer’s complaint is upheld.
  2. Non-delivery (in the case of total loss). The Customer must notify both the Company and the carriers within 10
    days of the date of despatch.
  3. In the case of export Goods for overseas destinations the Company accepts no liability for damage or loss after the
    Goods have been despatched by the Company although the Company will arrange insurance against transit or other
    risks if instructed to do so by the Customer at the Customer’s cost.

If a complaint is not made to the Company as herein provided then the Goods shall be deemed in all respects in
accordance with the contract and the Customer shall be bound to pay for the same accordingly.


  1. The Customer shall have no claim in respect of defects not apparent on visual inspection at the time of delivery

    • A written complaint is sent to the Company as soon as reasonably practicable after the defect is discovered and
      no use is made of the Goods thereafter and no alteration made thereto before the Company is given an
      opportunity to inspect the Goods in accordance with this Condition and
    • The complaint is sent within 12 months of the date of despatch of the Goods or in the case of items not
      manufactured by the Company within the guarantee period specified by the manufacturer of such item.
  2. The Customer shall not be entitled to any claim in respect of any repairs or alterations undertaken by the Customer
    without the prior specific written consent of the Company nor in respect of any defect arising by reason of fair wear
    and tear or damage due to misuse.
  3. The Company shall not be liable for loss or damage suffered by the reason of use of the Goods after the Customer
    becomes aware of a defect or after circumstances which would reasonably have indicated to the Customer the
    existence of a defect.
  4. As required by the Company Goods must be returned for inspection within 15 days of such request (or 28 days
    where the Goods are situated outside the United Kingdom) at the Customer’s expense. Carriage will be refunded
    where, in the reasonable opinion of the Company, the Customer’s claim is upheld.


  1. Save as otherwise provided by the terms of these Conditions Sections 12 to 15 of the Sale of Goods Act 1979 are to
    be implied into this contract.
  2. In the event of the condition of the Goods being such as might or would (subject to these Conditions) entitle the
    Customer to claim damages or to repudiate the Contract the Customer shall not then do so but shall first ask the
    Company to repair or supply satisfactory substitute Goods and the Company shall thereupon be entitled at its option
    to repair or take back the defective Goods and to supply satisfactory substitute Goods free of cost and within a
    reasonable time. If the Company does so repair the Goods or supply satisfactory substitute Goods the Customer
    shall be bound to accept such repaired or substituted Goods and the Company shall be under no liability in respect
    of any loss or damage whatsoever arising from the initial delivery of the defective Goods or from the delay before
    the defective Goods are repaired or the substitute Goods are delivered.


  1. Nothing in these terms excludes or limits the liability of the Company:
    • For death or personal injury caused by the Company’s negligence; or
    • For any matter for which it would be illegal for the Company to exclude or attempt to exclude its liability.
  2. Subject to condition 13(1):
    • The Company’s total liability in contract, tort (including negligence or breach of statutory duty),
      misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated
      performance of the Contract shall be limited to the contract price; and
    • The Company shall not be liable to the Customer for any pure economic loss, loss of profit, loss of business,
      depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for
      consequential compensation whatsoever (however caused) which arise out of or in connection with the


Neither party shall be under any liability for any delay loss or damage caused wholly or in part by an act of God,
governmental restriction condition or control …… or by reason of any act done or not done pursuant to a trade dispute
whether such dispute involves its employees or not…… or by reason of any act matter or thing beyond its reasonable
control including failure by the other party to carry out the provisions of these Conditions.


  1. The Company shall be entitled without prejudice to its other rights and remedies, either to terminate wholly or in
    part the Contract or any or every other Contract with the Customer or to suspend any further deliveries under the
    Contract or any or every other such Contract in any of the following events:

    • If any debt due and payable by the Customer to the Company is unpaid
    • If the Customer has failed to take delivery of any Goods under the Contract or any other Contract as aforesaid
      otherwise than in accordance with the Customer’s contractual rights
    • If the Customer becomes insolvent or being a body corporate has a Receiver appointed or passes a resolution
      for winding up or a Court makes an Order to that effect or being an individual or partnership makes any
      composition or arrangement with his or their creditors or has a Receiving Order made against him or them
  2. In addition to any right of lien which the Company may have the Company shall in any of the events described in
    paragraph (1)(c) above have a general lien over all the Goods of the Customer then in the possession of the
    Company for the unpaid price for any Goods sold and delivered by the Company to the Customer under the Contract
    or any other Contract.


Cancellation will only be agreed to by the Company on condition that all costs and expenses incurred by the Company up
to the time of cancellation and all loss of profits and other loss or damage resulting to the Company by reason of such
cancellation will be paid forthwith by the Customer to the Company.


All drawings documents and other information supplied by the Company are supplied on the express understanding that
copyright is reserved to the Company and that the Customer will not without the written consent of the Company either
give away loan exhibit or sell any such drawings or extracts therefrom or copies thereof or use them in any way except
in connection with the Goods in respect of which they are issued.


  1. The Customer shall be solely responsible for ensuring that all drawings information advice and recommendations
    given to the Company either directly or indirectly by the Customer or by the Customer’s agents servants consultants
    or advisers are accurate correct and suitable. Examination or consideration by the Company of such drawings
    information advice or recommendations shall in no way limit the Customer’s responsibility hereunder unless the
    Company specifically agrees in writing to accept responsibility.
  2. The Customer shall indemnify the Company from and against all actions claims costs and proceedings which arise
    due to the manufacture of Goods to the drawings and specifications of the Customer where such drawings and
    specifications are at fault or where it is alleged that they involve an infringement of a patent copyright Design or
    Design Copyright or other exclusive right.


Samples sent to the Company for reference will be returned if the Company is so instructed when the sample is sent.
Where no such instruction is received samples will be destroyed fourteen days after receipt.


The information contained in the advertising sales and technical literature issued by the Company may be relied upon to
be accurate in the exact circumstances in which it is expressed otherwise any illustrations performance details examples
of installations and methods of assembly and all other technical data in such literature are based on experience and from
trials under test conditions. Accordingly the information contained in the Company’s publications is provided for general
guidance only and forms no part of the Contract unless expressly agreed in writing. Customers should obtain specific
recommendations and advice from the Company regarding the uses and attributes of the Company’s products in writing.


The description of Goods in the Company’s catalogue is given by way of identification only and the use of such
description shall not mean that a sale under this Contract is a sale by description.


The Customer will not exhibit any of the Company’s products at any public exhibition or trade display without first
obtaining the Company’s written permission.


The Contract shall be governed and interpreted exclusively according to the Law of England and shall be subject to the
jurisdiction of the English Courts only.


Where the contract is for the sale of Goods to a consumer that is in general a person acquiring the Goods otherwise than
for the purposes of a trade or business the statutory rights or obligations that arise if the Goods are defective or are not
fit for their purpose or do not correspond with their description shall in no way be affected by these Conditions. If
however a consumer wishes to avail himself of the provisions of the Guarantee Condition the Consumer complies with
the provisions of these Conditions. Where a trade discount is given the Customer warrants that the transaction is not a
consumer sale.


  1. We may transfer information about you to our financiers, who:-
    • May use, analyse and assess information about you, including the nature of your transactions, and exchange
      such information with other members of their group of companies and others for credit or financial assessment,
      market research, statistical analysis, insurance claim, underwriting and training purposes and in making
      payments and servicing their agreement with us;
    • From time to time, may make searches of your record at credit reference agencies where your record with such
      agencies may include searches made and information given by other businesses; details of their searches will
      be kept by such agencies but will not be seen by other organisations that may make searches;
    • May give information about you and your indebtedness to the following:
      • our or their insurers for underwriting and claims purposes;
      • any guarantor or indemnifier of your or our obligations to enable them assess such obligations;
      • their bankers or any advisers acting on their behalf;
      • any business to whom your indebtedness or our arrangements with our financiers may be transferred –
        to facilitate such transfer;
    • May monitor and/or record any telephone calls you may have with them, for training and/or security purposes;
    • In the event that they transfer all or any of their rights and obligations under their agreement with us to a third
      party, may transfer information about you to enable the third party to enforce their rights or comply with the
  2. We will provide you with details of our financiers on request, including a contact telephone number if you want to
    have details of the credit reference agencies and other third parties referred to above from whom they obtain and to
    whom they may give information about you. You also have a right to receive a copy of certain information they hold
    about you if you apply to them in writing. However a fee will be payable.